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Management
consulting
Solving specific problems
of the organization through
education
Studying and improving
the customer experience and
creating the most comfortable
service possible
ОСТАВИТЬ ЗАЯВКУ Professional solutions
for management tasks
of any scale
Read more Optimization of management
systems to achieve the key
goals of the organization
Solving specific problems
of the organization through
education
Service design Studying and improving
the customer experience and
creating the most comfortable
service possible
Optimization of management
systems to achieve the key
goals of the organization
Designing services, products, and processes that
are people-oriented and harmoniously integrated
into their lives
Read more
Solving specific problems
of the organization through
education
Education Optimization of management
systems to achieve the key
goals of the organization
Studying and improving
the customer experience and
creating the most comfortable
service possible
Unique educational solutions for specific
situations and requests
Read more

Management
consulting
READ MORE Professional solutions
for management tasks
of any scale
Service design Designing services, products, and processes that are people-oriented
and harmoniously integrated
into their lives
READ MORE
Education Unique educational solutions
for specific situations and requests
READ MORE

Business consultant on management, training executives. I advise experts and teams on training methodology. Trainer of trainers, service design trainer.

I have worked in government agencies, reporting directly to the country’s leadership, and in the financial sector in companies with a developed regional network.

I created the Corporate Academy of the Moscow Government Employment Center, a training center at a Moscow bank, and Russia’s first service design community in the public sector (360+ participants from 50+ regions).

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Business consultant on management, training executives. I advise experts and teams on training methodology. Trainer of trainers, service design trainer.

I have worked in government agencies, reporting directly to the country’s leadership, and in the financial sector in companies with a developed regional network.

I created the Corporate Academy of the Moscow Government Employment Center, a training center at a Moscow bank, and Russia’s first service design community in the public sector (360+ participants from 50+ regions).

Linkedin Telegram Instagram
years in leadership positions
0
years in staff training and development
0 +
conducted training sessions
0 +
a person taught
0

MISSION

Developing leadership skills and optimizing business processes through top-level consulting expertise and innovative educational programs

VALUES

Careful
transformation
Responsibility
Effectiveness
Mindfulness
Engagement
Transparency

Who I work with and what kind of requests I handle

Every day, managers face problems. And I know how to solve them

Owners and top managers of small and medium-sized businesses

– 01 –

Developing a company strategy based on objectives

– 02 –

Business optimization and/or scaling

– 03 –

Launching and managing organizational change in a company

Government authorities

– 01 –

Implementation of a customer-centric approach in government agencies using service design methodology

– 02 –

Development and implementation of educational programs (leadership, management, service design)

Individual entrepreneurs and startups

– 01 –

Business diagnostics and correlation of its results with the entrepreneur’s vision/expectations

– 02 –

Development of customized programs for required changes

– 03 –

Improving the skills of the team and/or entrepreneur to the required level

Middle managers

– 01 –

Assistance in solving current functional tasks (management, sales, HR)

– 02 –

Systematic competency improvement programs tailored to the company’s current tasks

MANAGEMENT CONSULTING

Professional solutions for management tasks of any scale

View more

SERVICE DESIGN

Designing services, products, and processes that are people-oriented and harmoniously integrated into their lives

View more

EDUCATION

Unique educational solutions for specific situations and requests

View more

MANAGEMENT CONSULTING

Professional solutions for management tasks of any scale

View more

SERVICE DESIGN

Designing services, products, and processes that are people-oriented and harmoniously integrated into their lives

View more

EDUCATION

Unique educational solutions for specific situations and requests

View more

people trust me

Services worldwide

It doesn’t matter what country you or your business is in. I have extensive experience running online projects.

I provide services to all countries around the world

Linkedin Telegram Instagram

Services worldwide

It doesn’t matter what country you or your business is in. I have extensive experience running online projects

I provide services to all countries around the world

Linkedin Telegram Instagram
Linkedin Telegram Instagram

© Sergei Penkov 2026

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