consulting
of the organization through
education
the customer experience and
creating the most comfortable
service possible
for management tasks
of any scale
systems to achieve the key
goals of the organization
of the organization through
education
the customer experience and
creating the most comfortable
service possible
systems to achieve the key
goals of the organization
are people-oriented and harmoniously integrated
into their lives
of the organization through
education
systems to achieve the key
goals of the organization
the customer experience and
creating the most comfortable
service possible
situations and requests
Management consulting
for management tasks
of any scale
Service design
and harmoniously integrated
into their lives
for specific situations and requests
Business consultant on management, training executives. I advise experts and teams on training methodology. Trainer of trainers, service design trainer.
I have worked in government agencies, reporting directly to the country’s leadership, and in the financial sector in companies with a developed regional network.
I created the Corporate Academy of the Moscow Government Employment Center, a training center at a Moscow bank, and Russia’s first service design community in the public sector (360+ participants from 50+ regions).
Business consultant on management, training executives. I advise experts and teams on training methodology. Trainer of trainers, service design trainer.
I have worked in government agencies, reporting directly to the country’s leadership, and in the financial sector in companies with a developed regional network.
I created the Corporate Academy of the Moscow Government Employment Center, a training center at a Moscow bank, and Russia’s first service design community in the public sector (360+ participants from 50+ regions).
MISSION
Developing leadership skills and optimizing business processes through top-level consulting expertise and innovative educational programs
VALUES

Careful
transformation

Responsibility

Effectiveness

Mindfulness

Engagement

Transparency
Who I work with and what kind of requests I handle
Every day, managers face problems. And I know how to solve them
Owners and top managers of small and medium-sized businesses
– 01 –
Developing a company strategy based on objectives
– 02 –
Business optimization and/or scaling
– 03 –
Launching and managing organizational change in a company
Government authorities
– 01 –
Implementation of a customer-centric approach in government agencies using service design methodology
– 02 –
Development and implementation of educational programs (leadership, management, service design)
Individual entrepreneurs and startups
– 01 –
Business diagnostics and correlation of its results with the entrepreneur’s vision/expectations
– 02 –
Development of customized programs for required changes
– 03 –
Improving the skills of the team and/or entrepreneur to the required level
Middle managers
– 01 –
Assistance in solving current functional tasks (management, sales, HR)
– 02 –
Systematic competency improvement programs tailored to the company’s current tasks
MANAGEMENT CONSULTING
Professional solutions for management tasks of any scale
SERVICE DESIGN
Designing services, products, and processes that are people-oriented and harmoniously integrated into their lives
EDUCATION
Unique educational solutions for specific situations and requests
MANAGEMENT CONSULTING
Professional solutions for management tasks of any scale
SERVICE DESIGN
Designing services, products, and processes that are people-oriented and harmoniously integrated into their lives
EDUCATION
Unique educational solutions for specific situations and requests
people trust me